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l'ospite racconta

Attraverso Qualitando, il nostro sistema di invio di questionari qualità e soddisfazione, Hotel Ville sull'Arno rimane in costante contatto con i propri Ospiti i quali ci raccontano, non solo pregi e difetti, ma anche le migliorie e i desideri che renderebbero la loro esperienza di viaggio davvero perfetta. Ecco cosa ci raccontano…

Utente
Data
Ospite L. M.
21/09/2017
È una struttura assolutamente meravigliosa: peccato per le dimensioni della piscina interna, se fosse un po' più grande ci tornerei almeno 3/4 volte l'anno per i miei weekend lunghi...
Ospite D. C. J.
22/09/2017
My compliments to the manager and his staff who were all very friendly and helpful in particular niaomi at reception who helped me with my poor Italian
Ospite S. B.
22/09/2017
Ottimo hotel riservato e arredato con gran gusto ! Personale giovane e molto cortese e disponibile
Ospite M. M.
21/09/2017
cosa posso dire TUTTO FANTASTICO PERFETTO !!! un grazie di cuore alla sig na NOEMI !!! e alla responsabile di sala bravissime professionali e gentilissime !!
Ospite J. D. B.
18/09/2017
Special thanks to Naomi on the reception desk for booking and recommending the restaurant Sabatini. All staff were polite, courteous and friendly. Overall we had a fantastic stay and would certainly recommend the hotel.
Ospite C. B.
14/09/2017
Molto gentili e disponibili
Ospite R. D. J. K.
13/09/2017
bruit continue de l'air conditionné dans la chambre la nuit malgré position off
Ospite A. F.
15/09/2017
The lady at reception called Neomi was absolutely outstanding in all aspects. I also had dinner in the first night in my arrival and the food and the wine was outstanding, well done to the chef and waiters.
Ospite M. B.
27/08/2017
Too bad the outside pool closes very early. It would be very nice to enjoy the pool until 8 pm at least ! The pool in the spa area is very cold, it is surprising.
Ospite D. A.
08/09/2017
All staff were very helpful. A lovely hotel and we will be back.
Ospite S. C.
06/09/2017
Absolutely LOVED my stay there! Simply fantastic. Amazing, amazing service and delish breakfast. Can't wait to come back! Thanks again! :)
Ospite S. B.
08/09/2017
You need to put a full length mirror in the rooms!!! The only fault I could find!
Ospite S. C.
03/09/2017
Meraviglia
Ospite C. P.
05/09/2017
The staff should have name tags and they should perfect their english
Ospite S. M.
31/08/2017
Grazi dell'ottima accoglienza e gentilezza
Ospite M. R.
28/08/2017
Congratulations on the service, your teams were super and we were also treated extremely generously (room upgrade and birthday prosecco offers). Only had one night so little time to try all services but we'll definitely recommend your hotel. Thank you.
Ospite D. D. C. C.
27/08/2017
C'era un bravissimo Guest Relation