Attraverso Qualitando, il nostro sistema di invio di questionari qualità e soddisfazione, Hotel Ville sull'Arno rimane in costante contatto con i propri Ospiti i quali ci raccontano, non solo pregi e difetti, ma anche le migliorie e i desideri che renderebbero la loro esperienza di viaggio davvero perfetta. Ecco cosa ci raccontano…
Ospite E. K.
We supplied our own wash cloths. Americans are used to using these to shower.
The soap bars were tiny.
Ospite R. G.
Amazing ppol facilities (esp the free water and flip flops). Excellent staff service. Truely 5*
Ospite L. M.
Ospite D. V.
Ho lasciato alcune riflessioni sul guest book che esprimono tutta la nostra soddisfazione per l'incantevole weekend in quel che un tempo era la Casaccia sull'Arno, luogo d'ispirazione dei "macchiaioli". Uno scorcio di paesaggio toscano sublime, ma anche bello per il riposo e la bellezza di una riva sul fiume dove far scorrere dolcemente qualche sogno. Complimenti alla famiglia Vedani per il grande lavoro di restauro di questa location, curata in ogni particolare. danilo & rosaria
Ospite F. F.
Le Ville sull' Arno sono un gioiello incastonato nella bellezza di Firenze.
Ospite S. B.
Ospite I. Y.
I would recommend extending the outdoor pool hours during the hot summer months. Maybe find a way to direct people who use the pool to enter and exit the area without disturbing restaurant guests.
A big THANK YOU to the staff at the hotel. They were always very helpful and went above and beyond to provide service and suggestions. We look forward to returning and telling our family and friends about your hotel!
Ospite F. R.
The only issue was The noisy airconditioning system So we would hesitate to come back because we didnt sleep very well because of this noise
The services are really great and people very kind
Ospite R. L. L.
We loved the place!
Ospite J. R. W.
I believe the hotel is a hidden gem, but - they should invest in their view - directly across the river from the hotel (view) is a stone wall with massive amounts of graffiti. The hotel needs to work on the beautification of the surroundings to protect the environment they have worked so hard to create. On a positive: the breakfast, management and staff of the morning restaurant are excellent - all was first class. The entire hotel staff was great to provide recommendations for restaurants within the city, etc.
Ospite A. H.
The handles to the steps coming out of the pool should be lower
Ospite M. A.
when i booked it wasn't obvious that the shower was in a glass enclosure in the middle of the room. not a problem if you are on honeymoon but it was a problem as i was travelling with my teenage son.
Ospite R. C. K.
Please refresh the toiletries in the bathroom during the visit. I used the vanity kit, but it wasn't refreshed.
Ospite A. W.
Spectacular hotel - best of our honeymoon in Italy. I will recommend to all of my friends. Thank you for making our stay so memorable.
Ospite J. T.
Just to have privacy for shower