Attraverso Qualitando, il nostro sistema di invio di questionari qualità e soddisfazione, Hotel Ville sull'Arno rimane in costante contatto con i propri Ospiti i quali ci raccontano, non solo pregi e difetti, ma anche le migliorie e i desideri che renderebbero la loro esperienza di viaggio davvero perfetta. Ecco cosa ci raccontano…
Ospite L. M.
È una struttura assolutamente meravigliosa: peccato per le dimensioni della piscina interna, se fosse un po' più grande ci tornerei almeno 3/4 volte l'anno per i miei weekend lunghi...
Ospite D. C. J.
My compliments to the manager and his staff who were all very friendly and helpful in particular niaomi at reception who helped me with my poor Italian
Ospite S. B.
Ottimo hotel riservato e arredato con gran gusto ! Personale giovane e molto cortese e disponibile
Ospite M. M.
cosa posso dire TUTTO FANTASTICO PERFETTO !!! un grazie di cuore alla sig na NOEMI !!! e alla responsabile di sala bravissime professionali e gentilissime !!
Ospite J. D. B.
Special thanks to Naomi on the reception desk for booking and recommending the restaurant Sabatini. All staff were polite, courteous and friendly. Overall we had a fantastic stay and would certainly recommend the hotel.
Ospite C. B.
Molto gentili e disponibili
Ospite R. D. J. K.
bruit continue de l'air conditionné dans la chambre la nuit malgré position off
Ospite A. F.
The lady at reception called Neomi was absolutely outstanding in all aspects. I also had dinner in the first night in my arrival and the food and the wine was outstanding, well done to the chef and waiters.
Ospite M. B.
Too bad the outside pool closes very early. It would be very nice to enjoy the pool until 8 pm at least !
The pool in the spa area is very cold, it is surprising.
Ospite D. A.
All staff were very helpful. A lovely hotel and we will be back.
Ospite S. C.
Absolutely LOVED my stay there! Simply fantastic. Amazing, amazing service and delish breakfast. Can't wait to come back! Thanks again! :)
Ospite S. B.
You need to put a full length mirror in the rooms!!! The only fault I could find!
Ospite S. C.
Ospite C. P.
The staff should have name tags and they should perfect their english
Ospite S. M.
Grazi dell'ottima accoglienza e gentilezza
Ospite M. R.
Congratulations on the service, your teams were super and we were also treated extremely generously (room upgrade and birthday prosecco offers). Only had one night so little time to try all services but we'll definitely recommend your hotel. Thank you.
Ospite D. D. C. C.
C'era un bravissimo Guest Relation