Attraverso Qualitando, il nostro sistema di invio di questionari qualità e soddisfazione, Residenza delle città rimane in costante contatto con i propri Ospiti i quali ci raccontano, non solo pregi e difetti, ma anche le migliorie e i desideri che renderebbero la loro esperienza di viaggio davvero perfetta. Ecco cosa ci raccontano…
Ospite F. P.
Cura, riservatezza, ampiezza delle camere
Ospite S. M.
Complimenti per la pulizie e l'ordine. Staff disponibile e cordiale
Ospite H. G.
This hotel had the most wonderful staff who made me feel like an old friend coming for a visit. I felt like a cherished and welcome guest.
Ospite D. M. H.
Great hotel and Michael at reception was very helpful.
Ospite R. U. L.
Loved our terrace. Staff were awesome
Ospite D. R.
molto accogliente e pulito
Ospite A. D. J.
Wonderful stay with wonderful staff. Keep up the good work. Thank you :)
Ospite H. T. K.
Nice arty-farty decor. My wife love it.
Ospite K. L.
Wifi needs to be fixed
Ospite Z. V.
Pietro welcomed us, he went beyond and above. Made us feel very welcomed and excited about our stay. Check out was different, the person barely spoke or even smiled at us, very cold. Was yes or no with him. We left with a sad taste because Pietro rocked in the beginning.
Ospite N. F.
Un ringraziamento particolare per la cordialità e la disponibilità del personale.
Ospite P. L.
The apartments could maybe have a couple of bowls and the basic cooking ingredients like salt, pepper and maybe oil. Also it could have been nice to have curtains, especially in the room where we slept.
Ospite V. G.
Grazie per l'ottima accoglienza e per la camera
Ospite K. T. H.
We felt totally at ease from the moment we stepped into the reception.Although we had arrived early, we could see that Michael was trying his best to get us checked asap, with any hint of displeasure. The reception feels very welcoming, with nice comfy seats and made coffee from the coffee machine and enjoyed the cookies and sweets while waiting for our rooms to be ready.
Michael was very helpful with our queries and also recommended some nice places for our meals
Ospite R. A.
They serve lovely coffee from nespresso machine at the reception but there's no coffee packet in the room. My room is on the same floor as reception, so easy to get coffee in the morning, but if I am upstairs it might be a bit of a hassle. So will be nice to have instant coffee in the room. I supposed it is the same with most of Italy - they never drink the bad instant coffee. LOL
Ospite R. D. A. W.
It would be helpful for guests to be able to access information about services, amenities and checkout in their rooms especially as reception is not open 24/7.
Ospite D. B. P.
Ottimo servizio reception. Massima disponibilità e cordialità